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General Projects

Do you offer payment plans?

Yes! We prefer them, actually. For short-term projects (less than two months), we require a 50% deposit upfront and the remainder due upon completion. For long-term projects, I offer a range of payment plans that span over the course of the project.

What if I don't like the work that's been created?

While we want every one of my clients to walk away over-the-moon about what we’ve created, the reality is that that might not always be the case. To prevent that from ever happening, we require full participation and buy-in from clients and stakeholders throughout the whole project. Nothing we present to you should ever be a surprise. This keeps us on the right path throughout the project.

What is your hourly rate?

Our hourly rate is $100, however, we only bill hourly about 5% of the time. The majority of projects are billed at a project or package rate based on the needs and scope of your project. You can review our packages and offerings for branding and illustrations for more information.

How do I know if we're a good match for each other?

Great question! The designer-client relationship is just that - a relationship - and it has to be a good fit. Read through our about us and process to get to know what we bring to the table. Still need more to go off of? Let’s meet! Shoot us an email at hi@houndstoothusa.com and let’s grab a coffee.

Do you offer design services outside of branding and illustration?

Occasionally. While my best work is done in the world of branding and illustration, my background is in full-service design. However, we rarely offer those services to businesses that we did not create the brand for - it’s like living in an apartment with the last tenant’s furniture. It never hurts to ask, though. If this sounds like your company, contact us directly at hi@houndstoothusa.com.


How much does a logo cost?

Our brand packages range between $3000 - $5000+ based on your business or organization’s scope and budget. It’s important to research the cost of a brand prior to starting a project. Here’s a great article on brand pricing that we love. If you’re ready to begin, fill out the project request form.

I need a logo pretty quickly. How long does it take to have my files in-hand?

Depending on the scope of your project and current workload, it could take anywhere from 4 weeks to 4 months to complete branding. Your brand deserves strategy, intention, and care. That being said, brand projects with less than a 2 week turnaround time will not be considered.

How does your process work?

We are SO happy you asked - process is everything! We wrote a post on my process that we would love if you took a moment to read it.


How much does an illustration cost?

There are lots of factors that go into illustrations: complexity, visibility, licensing, content, timeline, etc. We generally start pricing at three tiers: simple, moderate, or complex, and add on from there based on additional needs. For example, a simple illustration used on a holiday card doesn’t cost the same as a complex illustration used on merchandise that you sell to the public as each hold different values to you, the client, as well as your audience.

Online Orders + Shipping

When will my order arrive?

Online shop orders are usually processed between 2-3 business days. Drop us a line if you have any questions.

Do you offer returns?

We do not accept returns. Exchanges are issued in the form of a gift card for merchandise that is in new condition and with complete packaging. Market and all other in-person sales are final.

The shirt I ordered doesn't fit, can I return it?

Yes! If your tee is unworn and unwashed and it's been 14 days or less since you received your order, reach out! Once we have received the shirt, we'll send you a replacement size. However, we only print a limited stock of our tees so we can't guarantee you that we have a replacement in stock.

Do you ship internationally?

Yes! However, it does require additional shipping and customs information at check out.

Will I be charged sales tax?

All prices are in U.S. dollars. We are located in Pennsylvania, and will collect sales tax on all items shipped or sold within the state.  Sales tax is not collected on shipping expenses. 

Do you have somewhere I can shop in-person?

We do not. However, we can frequently be found at markets in the Denver and Pittsburgh area. We recommend you also check out our amazing wholesale stockists.


Do you offer wholesale order?

Sure do! Check out our wholesale page for details.

Terms + Conditions


All purchases made though the online shop will be processed though PayPal. You do not need a PayPal account to pay. You can use any Visa, Mastercard, American Express or Discover card for checkout. 


Please be sure your current contact information is updated during the checkout process. If we need to contact you, the right email address will help us! Prefer a friendly phone call? Add your number too. 


All copyright is wholly owned and reserved by Houndstooth Design + Supply Co, a dba of Courtney Caldwell design co. All designs are exclusive and original to Houndstooth Design + Supply Co and are protected by copyright law. It is an offense to steal in whole or in part any of the designs, layout, or illustrations created by Houndstooth Design + Supply Co. 

It is illegal to reproduce any design, layout or illustration without express permission from Houndstooth Design + Supply Co. Modification and/or reuse of merchandise or illustrations for other occasions/uses is prohibited. Houndstooth Design + Supply Co holds ownership and copyright on all designs. 

You agree that Houndstooth Design + Supply Co reserves the right to document and advertise the work we have generated for you. This includes presenting the finished designs on our website, or advertising through social media websites. 

Nothing stated on the website shall be considered a binding agreement on us.

We are not obligated to accept any job, and our refund of your payment at our discretion will release us from any further obligation to you whatsoever. We reserve the right to correct typographic and other errors. 

All designs ©2024 Houndstooth Design + Supply Co